More Evil: eBay and PayPal

and I haven’t even started with the evil that is Santa Rosa, California

PayPal an deBay both are scams

Both eBay and PayPal are owned by the same company but they act like they are separate. Both claim to have buyer/seller protection but in reality, neither does. I made a software purchase (online and not from eBay) and it didn’t do anything the author said it would. In fact, I spent a day trying to get it to work. My server met all the requirements the author required it to work. After wasting a day, I removed the software and contacted the author for a refund. Keep in mind that I spent a day going back and forth with their support to get it to work. Anyhow, they did not want to refund my money so I filed a complaint with PayPal and their automated system rejected it right away because the item wasn’t physically shipped, it was downloaded. So I ended up having to do a chargeback. Got an email from PayPal about doing this.

Now that’s just one of my stories. Let’s look at their policy. 1st you have to make sure you ship to the address the buyer is registered with on PayPal, then you have to ship it by a means that trackable then believe it or not, you also have to insure it even though this isn’t stated clearly. Now let’s say the buyer claims he never received it and contacts PayPal. PayPal wants the shipper and tracking info. If you have that information, then they make you call the shipper and file a claim with them. According to eBay, sellers state the terms in the auction e.g. Shipping Insurance. If the buyer doesn’t want to pay for insurance and then claims they reveived the item damaged, PayPal will tell you that you are to blame for not purchasing insurance regardless of eBay Policy. So what exactly is it that they do for protection? When anybody finds the answer to this, can you let me know please. eBay on the otherhand is no better. They pass the buck to PayPal who then makes you go through the same silly circle.

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